How can we help?

Find guides, explanations, troubleshooting steps, and support information for Zwyn Tag.

Troubleshooting

Find help for claim problems, access issues, image uploads, schema errors, and scanning problems.

Account and authentication problems

Fix common problems with logging in, signing up, verifying your email, changing your email, or changing your password.

Fix common QR, NFC, public tag page, and public tag ID problems.

Fix common problems with public tag IDs, claim codes, already claimed tags, and claim access.

Fix common problems with profile blocks, layout, resizing, validation, saving, and public profile display.

Fix common problems when visitors, signed-in users, or owners cannot view profiles, create entries, or manage entry permissions.

Fix common problems with profile images, entry images, file types, upload limits, pending changes, and missing images.

Fix common problems when a Zwyn Tag is disabled, unavailable publicly, or needs to be reactivated.